power of delegation

If you’re a new or underestimated entrepreneur, it’s impossible to overstate the importance of effective delegation.

Without it you will waste time, money, and maybe even relationships. 

With it you will be more productive and better rested.

Which would you rather have?

Or, go straight to the online course:

Here's how it goes:

Leader (Pooja) asks team member (Natalie) to do something.

Despite her best intentions, what Natalie delivers isn't what Pooja needs.

This usually takes one of a few different forms.

  • Natalie delivers something, but it wasn’t what Pooja was expecting
  • Natalie delivers nothing, because she doesn’t know how to proceed and Pooja isn’t available for guidance.
  • Natalie delivers nothing, because something more urgent came up and derailed her schedule.

Regardless, Pooja is now left with the burden of responsibility for the incomplete work. Maybe she blames Natalie because it was Natalie’s responsibility to deliver the work, but more likely she blames herself because she’s in charge and one of those people who takes all of the blame but very little credit. (You know the ones.) Worse, Pooja steps in and completes Natalie’s task to her own satisfaction.

It’s a lose-lose situation.

If you’re Natalie, you get the message that your work is never good enough.

If you’re Pooja, you start to imagine that you have to do everything yourself. You start to get tremendous anxiety when you leave town for a few days. You worry that others aren’t reliable. You don’t take vacations. You become exhausted and start to burn out. No good.

Enter the accountability script.

Using this approach, leaders essentially get a “paper trail” record that makes it easy to identify where communication and delivery breakdowns are happening, making them easier to address and fix. At the same time, it empowers team members to make their own choices about how they spend their time at work, so that they are more accountable when they don’t hit the mark.

For employees, it’s super empowering.

Effective implementation of the SEAT for employees means they have:

  • Autonomy over their day to day schedules
  • Reinforcement that others care about and value their work
  • Power to say no and control their own workloads
  • Clarity about exactly what is expected of them, including context for their work and deliverables

For employers, the benefits are cash-in-the-bank valuable.

This procedure makes it super clear where things are breaking, which makes it easier to fix. With SEAT, you can actually live in a world where you have:

  • Less or no time spent following up on deliverables
  • Less or no time spent managing others’ workloads
  • Clear indications of team commitment and capabilities
  • More work delivered to expectations
  • More productivity and autonomy from team members

All of these things lead to a more independent and reliable team, which in turn means that you can take a vacation, grow your business, or launch a new product while everything keeps humming along without you.